Last Updated: October 10, 2025

1. Acceptance of Terms

By purchasing, installing, or using the Customer Health Compass core library ("the Library"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Library.

2. License

Upon purchase, we grant you a limited, non-exclusive, non-transferable, perpetual license to use the Library for its intended purpose within the Google Sheets environment. You agree not to copy, modify, distribute, sell, or lease any part of our Library or its underlying software.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your Google Account and for all activities that occur under your account. You are also responsible for the accuracy and legality of the data you input into your Google Sheets for use with the Library.

4. Disclaimer of Warranties

The Library is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Library will be error-free, uninterrupted, or that it will meet your specific requirements. You use the Library at your own risk.

5. Limitation of Liability

In no event shall the developer of Customer Health Compass be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or the inability to use the Library.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any significant changes by updating the "Last Updated" date on this page. Your continued use of the Library after any such changes constitutes your acceptance of the new Terms.

8. Contact Information

For any questions about these Terms, please contact us at: truonghugusa@gmail.com